Enabling feedbaks is free, and they have a very high response rate as they are sent on delivery.
It can save you a lot of time trying to research the issues your customers had with their purchases, especially those who usually go under the radar.
You can also transform your happy customers into ambassadors by redirecting them to your social media pages or any other website you want them to land on.
Enable the feedback or watch this video:
Do not forget to save!