Why use zendesk for notification alert tickets

Generating shipping alerts in Zendesk will enable you to have more visibility towards the issues your customers' packages encounter. Your customer service will be able to deal proactively with the issues and will become hyper efficient.

How to notify via Shipup in Zendesk?

Read: Generate shipping alerts on Zendesk

Which alerts to notify in Zendesk ?


To ensure the best customer experience, you should also :

Design your email templates
Choose the appropriate medium for your notifications


Never forget to show your customer that you care and that you are here to help.
For a calmer customer relationship in case of issue, use the incident banner

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