⚠️ Make sure everything is ready on your account before enabling notifications ⚠️
If you are not sure, don't hesitate to book a meeting with us
To start sending notifications :
- Go to 'settings'
- Then click on 'notifications'
- Activate the 'sending notifications' button
- click on 'update'
Well done! Your notifications can now start sending
Here is a video to see this manoeuvre online :
If you have correctly logged your e-shop and turned on your notifications, you should be able to see something similar to this on your dashboard after a little while :
If not, check that your e-shop is properly logged to Shipup. Here is an article on how to connect Shipup to your e-shop
Note : there are some notifications (no tracking update, package waiting at pickup point) that require a bigger interest, read about how to
deal proactively with events that aren't managed by your shipping carriers