⚠️  Make sure everything is ready on your account before enabling notifications ⚠️
If you are not sure, don't hesitate to book a meeting with us 

To start sending notifications :

  1. Go to 'settings'
  2. Then click on 'notifications'
  3. Activate the 'sending notifications' button
  4. click on 'update'

    Well done! Your notifications can now start sending

Here is a video to see this manoeuvre online :

If you have correctly logged your e-shop and turned on your notifications, you should be able to see something similar to this on your dashboard after a little while :

If not, check that your e-shop is properly logged to Shipup. Here is an article on how to connect Shipup to your e-shop


Note : there are some notifications (no tracking update, package waiting at pickup point) that require a bigger interest, read about
how to
deal proactively with events that aren't managed by your shipping carriers

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