Shipup & Zendesk

We created integrations with Zendesk to make customers support more efficient and proactive

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15 articles in this collection
Written by Térence Delahaye
Make your customer support proactive with Zendesk

Notifications settings to ensure the best customer experience with Zendesk

Make the most of Zendesk for an optimal customer experience
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Written by Térence Delahaye
Updated over a week ago

Package lost

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Delivery failed

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Package refused

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Package returned

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Package damaged

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

No tracking update

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Held for future delivery

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Awaiting info from shipper

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago

Package at wrong pick up point

Create a Zendesk ticket for this notification to your customer service
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Written by Térence Delahaye
Updated over a week ago