Package tracking within Zendesk

This will allow you to follow packages tracking within Zendesk on the chat and on the tickets interface.

This integration is divided in 2 parts :

  • Install the add-on Shipup Support on your Zendesk support via the marketplace
  • Install the add-on Shipup Chat on your Zendesk Chat via the marketplace

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Part 1 : Install the add-on Shipup Support on your Zendesk support via the marketplace:

To get your API key, log on your Shipup account and then click on this URL:
https://app.shipup.co/settings/general/#apikeys  and copy the private key


Part 2 : Install the add-on Shipup Chat on your Zendesk via the marketplace:

To get your API key, log on your Shipup account and then click on this URL: https://app.shipup.co/apps/new/api 


Next step : Set-up the Zendesk app in Shipup

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